MSLD634.A634.5.4.RB IS MARKETING EVIL

After reading the article, An Overview and Analysis of Marketing Ethics (HRMars - PDF), (Links to an external site.)reflect on how companies can balance the need to win with being ethical. Cite some examples where you felt a company did a great job or a set a poor example for marketing with integrity. As a leader, how will you manage the ethical aspects of marketing/selling something you are working on or trying to get sponsorship for?  500 words.

            When I consider ethics in marketing, the first example that comes to mind is the tobacco industry.  We have all seen the old advertisements showing the use of tobacco as being sexy and cool when, in fact, it just kills you.  False or misleading advertising is based a set of faulty values in which a company considers their bottom line to be more important than the trust and well-being of their customers.  How then, should a company base its marketing values?  Ethics can be defined as simply as what is right and what is wrong, but this is somewhat vague and subjective.  Katrina makes a good point in her Forbesarticle when she clarifies that “it’s less of whether you think your marketing practices are ethical and more of whether consumers believe they’re ethical (Tama-Rutigliano, 2019)”.  In short, unethical marketing sends a false message to consumers and customers and can lead to both legal and financial ramifications (Tama-Rutigliano, 2019).  
            In the world of entertainment and specifically airshow displays I have seen misleading advertising by fellow performers that is used to draw in the attention of airshow producers.  There is no limit to what a person can say about their own act and credentials and so even the least experienced among us could claim to have the most entertaining act in the world.  How can a performer avoid false and misleading advertising?  One way is to use actual credentials such as rewards and past shows flown and factual information like age, race or sex.  For example, I can advertise as an award winging female member of the US Unlimited Aerobatic Team with world podium finishes and experience in flying airshows across 6 continents.  No, I have not performed in Antarctica yet!  Now, if I go out there and claim to be the best female airshow pilot in the world, this would be based on nothing and could mislead airshow producers about my act.  
While this is not a dramatic use of unethical advertising, it is one that I have seen used and that has hurt my business personally when competitors lie about their experience.  In the end, just tell the truth and have your advertising reflect an honest picture of your product or service to keep it ethical.  I will end with a quote from Dincer & Dincer (2014) on the rights of consumers for guidance:
“In 1962 President John F. Kennedy delivered a “Special Message on Protecting the Consumer Interest,” in which he outlined four basic consumer rights: the right to safety, the right to be informed, the right to choose, and the right to be heard. (Dincer & Dincer, 2014)”     
References
Dincer, B. & Dincer, B. (2014).  An Overview and Analysis of Marketing Ethics. Retrieved from https://hrmars.com/hrmars_papers/An_Overview_and_Analysis_of_Marketing_Ethics.pdf
Tama-Rutigliano, K. (2019).  How To Draw The Line On Unethical Marketing.  Retrieved from https://www.forbes.com/sites/forbescommunicationscouncil/2019/06/24/how-to-draw-the-line-on-unethical-marketing/#6892e9835736

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